Privacy Policy

1. Introduction

Legal Genieway Inc. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our training programs. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Professional information (job title, company name, industry)
• Payment information (credit card details, billing address)
• Educational background and professional certifications
• Course preferences and training history
• Communication preferences and newsletter subscriptions

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring websites and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and delivering our training courses and services
• Processing registrations and payments
• Communicating with you about courses, schedules, and updates
• Sending newsletters and marketing communications (with your consent)
• Improving our website, services, and customer experience
• Responding to inquiries and providing customer support
• Conducting surveys and market research
• Complying with legal obligations and regulatory requirements
• Preventing fraud and ensuring security

4. Legal Basis for Processing

We process your personal information based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill our contractual obligations for course delivery
• Legitimate Interest: For business operations, security, and improvement of services
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial services
• Website hosting and technical support
• Email marketing and communication services
• Customer relationship management
• Analytics and website optimization

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our terms of service
• Respond to government inquiries or regulatory requests

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typical retention periods include:

• Course records: 7 years after completion
• Payment information: 7 years for tax and accounting purposes
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months maximum

7. Your Rights and Choices

Under Canadian privacy law, you have the following rights:

7.1 Access and Correction

You can request access to your personal information and ask us to correct any inaccuracies.

7.2 Withdrawal of Consent

You can withdraw your consent for marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at [email protected]
• Updating your preferences in your account settings

7.3 Data Portability

You can request a copy of your personal information in a structured, commonly used format.

7.4 Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Our Cookie Policy provides detailed information about:

• Types of cookies we use
• How to manage cookie preferences
• Third-party cookies and analytics
• Your choices regarding cookies

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and data centers
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on privacy and security
• Incident response procedures

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Canada. When this occurs, we ensure appropriate safeguards are in place through:

• Adequacy decisions by the Privacy Commissioner of Canada
• Standard contractual clauses
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

13. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

14. Complaints Process

If you are not satisfied with our response to your privacy concern, you may file a complaint with:

• The Privacy Commissioner of Canada
• Your provincial privacy commissioner
• The appropriate regulatory authority in your jurisdiction

Privacy Commissioner of Canada:
Website: www.priv.gc.ca
Phone: 1-800-282-1376

15. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with our privacy practices, please do not use our website or services.

This Privacy Policy is governed by the laws of Canada and the Province of Ontario.